#Client Retention

You don’t lose clients at the end. You lose ‘em in week one.⁠ ⁠ Coaches blame churn on the exit.⁠ ⁠ No—It’s the entrance that’s broken.⁠ ⁠ Your first session isn’t just a welcome—it’s the fork in the road:⁠ ⁠ They stay for years...⁠ Or quietly ghost you when no one’s watching.⁠ ⁠ Here’s the 3-part onboarding test my mate [@josh_mckiterick] and I swear by:⁠ ⁠ 1. BELIEVE – Do they trust the path you’ve laid out?(Outcome. Plan. Roadmap. Lock it in.)⁠ ⁠ 2. BELONG – Do they feel like they’ve found their people (Friends = retention. Every. Damn. Time.)⁠ ⁠ 3. BREAKTHROUGH – Did they get a fast win that proves this works? (Progress is the best drug.)⁠ ⁠ Nail that in the first session, week, and month…⁠ ⁠ Retention stops being a problem.⁠ ⁠ You’ll need a velvet rope, not a revolving door.

People don’t connect with your wins — they connect with your vulnerability and the real behind-the-scenes of your business. That’s how you build community, not just an audience. That’s how you build culture, not just content. And that’s how you earn client trust long before you earn client money. Most people in sales think the job is to win every deal. But the companies with the strongest customer retention are the ones willing to lose, stay honest, and show the parts no one else shares. Authenticity is a strategy. Transparency is a strategy. That’s why teams with real culture-building at their core hit numbers like 99% retention — people stay because they feel something real. If you want long-term loyalty, stop trying to look perfect. Start building trust, connection, and culture people never want to leave. Follow @mollyonmic for more Billionaire insights🔮 #business #brandtrust #businessmotivation #realstate #inspiration #businessmindset #salesleadership #growth #trust #entrepreneur #founders

these are the best places to look for clients 👀 #findclients #socialmediatips #businessgrowth #marketingstrategy #clientacquisition

🤯 Steal $2k+ Clients ↓ Making money isn’t only about having something to sell, You also need traffic → people who sees you offer. If you are a beginner, the easiest starting point is to, Double down on finding your target audience. If enough people sees your offer, your chances of making money will be 📈 So here’s how you can ethically steal your potential clients from your competitors: 1️⃣ Find competitors : If you are an agency owner, you’ll see your competitors ads on your feed. Those ads are reaching your potential clients. Find 3-4 competitors. 2️⃣ Go to their Ads: Go to their Ads by clicking on their username & going to the Active Ads section. You’ll find the ads they’re running on that page. 3️⃣ Likes from Prospects: Go to their feed to find the posts they’re running as Ads. Once you have the post, go to the likes section. 4️⃣ Find Potential Clients: Ones liking their posts are gonna be your target audience. Pick the ones who you think might buy your stuff. 5️⃣ Initiate a Convo: Start a conversation with them, provide them value & see if you can help them with your paid offers. If you have good content in your profile, have solid branding, there’s no way they won’t reply you back if you DM them the right way. Also, if you want a Step-by-step Guide on how to: - Find the right competitors. - Build the best outreach strategy. - Sign $2-3k clients with ease, Drop a follow & comment “WANT” & I’ll send you the Guide.

Posting daily but still no clients? Here's why. Your goal isn't to grow an account. Your goal is to make money. And money comes from clients, not followers. Most social media managers spend 80% of their time creating content and 20% actually getting clients. This is backwards. Here's what actually gets you clients: • Direct outreach to businesses that need you • Pitching your services through meaningful emails and DMs • Following up consistently with prospects • Building relationships, not just posting content Content is important, but it's not a client-getting strategy. It's a credibility-building tool. If you want clients this month, spend more time pitching and less time posting. The money is in the outreach, not the algorithm. Ready to learn how to get your first paying client? Join my FREE masterclass where I give you my step-by-step roadmap to launching a freelance business. Just comment the word "ROADMAP" and I will send you the link. #socialmediamanager #freelancebusiness #socialmediamarketing #digitalmarketing #freelancelife #businessstrategy #socialmediamanagement #entrepreneurship #onlinebusiness #freelancetips #socialmediatips #businessgrowth

FAST FORWARD: I’ve closed several million in clients over the years and worked with some AMAZING clients. AND (good news!!!) I've discovered tactics and strategies that actually work (not fluffy, vague, or unhelpful). I’m sharing just 10 of these here with you, especially if you're starting or restarting your client-based business (there are also 70 more below for free): ✅Stack up your wins and showcase the results you've achieved for clients. ✅Don't hesitate to ask for referrals from current clients. ✅Look into local money mailers to see who's spending on advertising. ✅Check out job postings on LinkedIn for potential opportunities. ✅Revisit old conversations in Facebook groups for leads. ✅Reach out to past clients with fresh, enticing offers. ✅Utilize Facebook Lives to engage and offer consultations. ✅Host "ask me anything" sessions on your page to attract interest. ✅Offer free Facebook mini-audits with a clear call-to-action (CTA). ✅Conduct workshops, both offline and online, and lead participants into strategy sessions. My favorites in that list ^^^^ are 5, 6, 9, and 4. #freelancertips #freelancer #freelancelifestyle #becomeafreelancer

My best advice for attracting new clients & retaining them- give them a bomb EXPERIENCE. You may be fantastic at getting results, your facial may be great, but if you’re not making your client feel comfortable from the moment they walk into the door to the moment they leave- you’re losing them. Here are some tips to improve the client experience: BOOKING Make how to book with you crystal clear. If your booking site & website have to be separate (mine do at the moment) then make it clear on your website how to book. Insert a link that’ll take them to your booking site! I’ve personally tried booking appointments for services and if the booking process looks too complicated, I move on. Attention spans are short these days, make it easy! GREETING Greet your client when they come in. Make sure you’re running on time in order to do this & block time in between appointments, especially if there’s a new client on the schedule! INSTRUCT I cannot tell you how many times I’ve gone somewhere and they just expect me to know what to do as the client. Lol, if it’s their first time in make sure you’re telling them to change into the spa wrap, take their bra off/ straps down, take their hair down, put head here, get under blanket- etc. don’t just assume they know what to do! EXPLAIN Explain every step of the service. Don’t just throw a spicy enzyme on them and not warn them it’ll be spicy 🤣 If they don’t speak up, they’re laying there panicking something is wrong. This tip can also increase product sales! Lastly, let your client guide the conversation. There’s nothing worse than going to a service wanting to just relax/ take your mind off of life and then the service provider won’t stop talking about their crappy boyfriend. Lol!! Now, if your client clearly wants to talk the whole time- go for it, but try to keep the convo about THEM. 🤍 Some of my clients use me as their therapist, and some just want an hour of silence. I always respect what they want/ need. Hope these tips are helpful!! Good luck this busy season & may all of you have full books 💁🏼‍♀️✨ • • • • • #SoloEsthetician#Esthetician#GreenwoodIN#TreatmentRoom#IndianapolisIN#IndySpa#IndyEsthetician

How to work with RETAINER CLIENTS 👇 I always suggest starting with a one off project. You have to make sure they’re a good fit for YOUR company… because sometimes, it’s more stressful taking on that client. If things go smooth, results are flowing, and you’re vibin, then that’s the perfect type of long term partnership that would make sense. Stop focusing on getting MORE one off clients / projects. Start focusing on RETAINING your current clients. If you want the proven strategies on how I’ve helped 100s of students scale to $10-$30k/months, Creative Business Lab officially launches today!🎉 Learn my proven strategies on how I’ve helped 100s of creatives just like you: ✅ work with their dreams brands ✅ close high budget retainer clients ✅ 3-4X their monthly revenue ✅ build their dream agency and life 🔺comment CBL below and I’ll DM you more info🔻 #creativebusiness #agencyowner #videographer

How NOT to close clients 101 ‼️‼️⁣ ⁣ Plus, say EXACTLY this to close deals 😈💰⁣ ⁣ #moneytalks #salesmarketing #moneymakertip #bussinesstip #saleshack #salestraining

Want to keep more clients? Start actually listening to them. This is not complicated. It does not require fancy technology or some elaborate retention system. Just be a human. Record your calls. Take notes. Ask about their life, what they do, what they enjoy, what is going on with them. Find the little things that stick out and write them down. Then when the opportunity comes, send a card. Grab a small gift. Reference something they told you three months ago that most people would have forgotten. That is it. That is the whole strategy. Because half the time people do not leave a service because of price or competition. They leave because they stopped feeling heard. They stopped feeling like anything more than a transaction. When you make every single client feel seen and understood, retention takes care of itself. Do not do this for some of your clients. Do it for every single one. That is where the magic is. #gymowner #entrepreneur #business

🤯 - Sign your next $2K Client ↓ This tool allows you to scrape your potential clients from your competitors. . eg. The tool will find people who are following GaryVee & scrape their accounts (name + email + phone) Next couple of steps... 1️⃣ After entering your competitor’s username, click on the button to scrape. 2️⃣ The tool will give you your prospects information (name + email + phone number) 3️⃣ Download the file in CSV format. 4️⃣ Optimize your sheet & start reaching out to those prospects. 5️⃣ Pitch your offers & make sales. Key Points: . - Don’t spam those users. Keep the interaction conversational. - The 1st key ingredient is finding the right competitors that your prospects are following. eg. if you are a fitness coach, you can scrape potential clients from other big fitness coaches who have a following in that particular space. DM the word “GUIDE” if you need help selling your offers on Instagram. #clickfunnels #salesfunnels #funnels #funnelstrategy #salesfunnelstrategist #marketingfunnels #funnelsmarketing #leadgeneration #leadgenerationstrategy #leadsgeneration #leadmagnetgeneration #leadegeneration #leadgenerationtips #leadgenerationservices

If you’re struggling to get more clients, try this out & share with an entrepreneur friend!